Shipping & Delivery Policy – Herlisse

At Herlisse, we work hard to get your order delivered quickly and safely.

Please review the shipping information below before placing your order.

1. Processing & Delivery Time

Total delivery time = Processing time + Shipping time

Processing Time

Orders are usually processed within 1–3 business days (excluding weekends and holidays).

During busy seasons, sales events, or holidays, processing times may be slightly longer.

Shipping Time

• Standard Shipping: 5–7 business days

• Free Shipping: 7–15 business days

• Express Shipping: Delivery times vary depending on the destination

Example

If your order takes 1–3 business days to process and ships with Free Shipping, the estimated total delivery time is around 8–18 business days.

Once your order has been shipped, you’ll receive a confirmation email with tracking information.

2. Shipping Fees

Shipping costs are calculated at checkout based on your shipping method, package weight, and destination.

Shipping Options

• Standard Shipping: $5.99 USD

• Free Shipping on orders over $50 USD

• Express Shipping: $9.99 USD

All shipping costs will be shown before you complete your payment.

3. Customs Duties & Taxes

For international orders, customs fees, import taxes, or VAT may apply depending on your country’s regulations.

These charges are the responsibility of the customer.

4. International Shipping

We currently ship to most countries worldwide.

Please note:

• Delivery times are estimates and may vary due to customs processing or local courier delays

• Express shipping is not available for P.O. Boxes or APO/FPO addresses

• Remote locations may require additional delivery time

5. Order Tracking

Once your order ships, you’ll receive a tracking email with the latest shipping updates.

You can also track your order anytime through your order confirmation page on our website.

6. Need Help?

If you have any questions about shipping or delivery, feel free to contact us:

service@herlisse.com