Payment & Checkout Policy

Payment & Checkout Policy – Herlisse

We want your checkout experience to be simple, secure, and hassle-free.


1. Payment Methods

We currently accept:

  • Visa

  • MasterCard

  • American Express

  • Discover

  • PayPal

  • Other major credit and debit cards

Available payment methods may vary depending on your location.

All payments are securely processed through trusted third-party payment providers. We do not store or have access to your card details.


2. Credit & Debit Card Payments

If you pay with a credit or debit card, your bank may ask for additional verification for security purposes.

This may include:

  • 3D Secure verification

  • SMS or email confirmation codes

  • Biometric verification such as Face ID or fingerprint authentication

These security checks are handled directly by your bank or card provider.

If your payment doesn’t go through, please contact your bank for assistance.


3. PayPal

PayPal is a fast and secure payment option.

You can:

  • Pay using your PayPal balance

  • Use a credit or debit card through PayPal, even without a PayPal account

Once you select PayPal at checkout, you’ll be redirected to complete your payment securely.


4. How Checkout Works

Placing an order is easy:

  1. Add your items to the cart

  2. Review your order

  3. Choose your payment method

  4. Complete checkout

  5. Receive your order confirmation by email


5. Refunds

If your refund request is approved, the refund will be sent back to your original payment method.

Estimated processing times:

  • Credit/Debit Cards: 3–7 business days

  • PayPal: usually 1–3 business days

Refunds are processed according to our Return & Refund Policy.


6. Security

Your payment information is always protected.

All transactions are encrypted and securely processed through our payment partners.


7. Need Help?

If you have any issues during checkout or payment, feel free to contact us:

service@herlisse.com

We’ll get back to you as soon as possible.

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